Satisfaction Guarantee

Here at Chicago Steak Company we sell the absolute best gourmet meats & seafood products and we stand behind our products.

We dedicate ourselves to the highest quality of service. It is with a sense of warmth, pride, and commitment that we Deliver the World's Finest Beef, Seafood, and Desserts. Our juicy steaks must pass many quality and safety inspections or they do not get branded by the Chicago Steak Company. We guarantee that these succulent steaks are the finest in every way, from marbling to packaging.

We further guarantees that we will ship exactly what you ordered, in excellent condition, to the designated recipient, on time according to our shipping policies. If you are not happy with your purchase, for any reason, you can contact our Customer Service team and we will work with you to replace your order or refund your money, whichever you prefer.

When you order with Chicago Steak Company you can do so with confidence because we will always work to exceed your expectations. If you have any problems with your order, you can contact our dedicated Customer Service team.

We reserve the right to limit refunds and replacements. Although we will make every effort to validate addresses before shipping, we can only guarantee delivery to the address we are provided and confirmed in the order confirmation. We cannot guarantee arrival if we are provided with an incorrect address.

We guarantee your order to be in excellent condition up to 8 hours after delivery. If we fail to live up to any aspect of this guarantee, please notify us at 888-970-1118 and claims will be assessed and processed at the discretion of the Company. Authorized returns may be required.

Order Limitations

While we make every effort to ensure the accuracy of all information, we reserve the right to limit refunds and replacements and to make corrections if an error occurs. We encourage you to check all shipping addresses carefully. Because we are shipping perishable goods we cannot guarantee the condition of the package if our delivery service has to reroute the order. We can only guarantee delivery to the address we are provided and confirmed in the order confirmation. We cannot guarantee arrival if we are provided with an incorrect address.

Chicago Steak Company, may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by the same website account, the same credit card, and orders that use the same billing and/or shipping address. If we make a change to an order, we will notify you.

Shipping

All orders placed on this website are subject to product availability and will be shipped according to our shipping policies. Please refer to our shipping page for more information on our shipping rates and procedures.

Here at Chicago Steak Company, we will work to exceed your expectations.

While we make every effort to ensure the accuracy of all information, we reserve the right to limit refunds and replacements and to make corrections if an error occurs. We encourage you to check all shipping addresses carefully. Because we are shipping perishable goods we cannot guarantee the condition of the package if our delivery service has to reroute the order. We can only guarantee delivery to the address we are provided and confirmed in the order confirmation. We cannot guarantee arrival if we are provided with an incorrect address.